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Clerical Assistant

Role Overview

The Clerical Assistant plays a vital role in ensuring the smooth operations of the office. This position involves a mix of administrative and clerical tasks, including managing correspondence, maintaining records, and supporting departmental functions. By handling routine paperwork and facilitating communication, the Clerical Assistant contributes to the overall efficiency of the team and organization. They work closely with various departments to ensure adherence to policies and provide assistance as needed, making them an essential part of the administrative structure.

Roles & Responsibilities

  • Data Entry

    Accurately enter and update data into company systems, ensuring all information is current and complete. Regularly verify data accuracy and make necessary corrections.

  • Document Management

    Organize and maintain both digital and physical files, ensuring easy retrieval and secure storage. Implement systematic filing procedures and ensure all documents are archived properly.

  • Scheduling Support

    Assist in coordinating and scheduling appointments, meetings, and events. Maintain up-to-date calendars and communicate any changes promptly to affected parties.

  • Office Supplies Inventory

    Monitor and manage office supplies inventory, placing orders when stock is low to ensure uninterrupted office operations. Maintain relationships with vendors for cost-effective purchasing.

  • Customer Service Assistance

    Provide basic customer service by answering phone calls, responding to emails, and directing inquiries to the appropriate staff. Ensure communication is clear and professional.

  • Mail Handling

    Receive, sort, and distribute incoming mail and packages efficiently. Prepare outgoing correspondence and packages, ensuring timely dispatch and proper documentation.

  • Data Reporting

    Compile and prepare regular reports from data entered, ensuring accuracy and highlighting key insights. Present reports to supervisors upon request for operational review.

  • Meeting Preparation

    Prepare meeting materials, including agendas and presentations. Ensure conference rooms are booked and set up with necessary equipment and supplies prior to meetings.

Typical Required Skills and Qualifications

  • 1-2 years of experience in an administrative or clerical role
  • Proficiency in Microsoft Office Suite and office equipment
  • Strong organizational and multitasking abilities
  • Excellent verbal and written communication skills
  • Attention to detail and problem-solving skills

Emerging Trends

  • With increasing digitization of administrative tasks, Clerical Assistants with skills in digital document management systems are likely to see additional opportunities.

  • Investments in office automation tools are expected to rise, creating a need for clerical staff to enhance their technical skills to adapt to new workflows.

In-Demand Skills

  • A significant percentage of job postings for Clerical Assistants require proficiency in office software such as Microsoft Office Suite, with over 70% highlighting this as a necessity.

  • Strong organizational and communication skills are emphasized in over 65% of Clerical Assistant job descriptions, reflecting the importance of these soft skills.

Industry Expansion

  • The administrative support occupation category, which includes Clerical Assistants, is projected to experience a growth rate of about 5% from 2022 to 2032, maintaining a steady requirement for such roles in various industries.

Overview

  • The demand for Clerical Assistants has remained stable with slight growth, primarily in metropolitan areas such as New York and Los Angeles. Office-based positions continue to see consistent openings.

Salary Insights

  • Clerical Assistants earn an average annual salary ranging from $32,000 to $45,000, with variations depending on experience and geographical location.

Interested in This Role?

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