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Hospitality & Tourism

Health & Safety in Hospitality

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Training Overview

Develop essential first aid skills with our comprehensive HLTAID011 Provide First Aid course. This nationally recognized qualification equips you with the knowledge and practical skills to provide a first aid response in various emergency situations. Based on guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies, this course prepares you to respond confidently and effectively in community and workplace settings.

Comprehensive Health & Safety Training in Hospitality

Our HLTAID011 Provide First Aid course offers hands-on training in managing a range of first aid scenarios. You'll learn to recognize and assess emergency situations, ensure safety for yourself and others, and provide appropriate first aid responses. The course covers crucial skills such as performing CPR, using an automated external defibrillator (AED), and managing various injuries and medical conditions. With a focus on practical application, you'll gain the confidence to respond effectively in real-life emergency situations.

Who is this Program Designed for?

  • •Workplace First Aiders

    Individuals required to provide first aid response in their workplace across various industries.

  • •Community Members

    Those interested in acquiring first aid skills for personal or community use.

  • •Professionals in High-Risk Industries

    Workers in industries where first aid knowledge is essential for safety and compliance.

What You Will Learn

Emergency Response

Recognizing and assessing emergency situations. Ensuring safety for self, bystanders, and casualties. Seeking assistance from emergency services.

First Aid Procedures

Performing cardiopulmonary resuscitation (CPR) according to ARC guidelines. Using an automated external defibrillator (AED). Managing unconscious breathing and non-breathing casualties. Treating various injuries and medical conditions (e.g., bleeding, fractures, asthma, anaphylaxis).

Communication and Documentation

Accurately conveying incident details to emergency services. Completing applicable workplace or site documentation. Maintaining privacy and confidentiality of information.

Post-Incident Procedures

Recognizing psychological impacts on rescuers. Contributing to the review of first aid responses

Requirements

  • •No prerequisites specified
  • •Physical ability to perform CPR on a manikin placed on the floor
  • •Willingness to participate in simulated emergency scenarios
  • •Basic literacy and numeracy skills for documentation

Benefits of our Training Approach

Industry Expert

Expert-led courses designed by industry leading professionals.

Learning Formats

Flexible formats: online, in-person, and blended options.

Industry Coverage

Covers a wide range of industries and skills.

Tailored Programs

Customizable programs to meet your company’s specific needs.

Engaging Learning

Interactive experiences designed to boost retention.

Team Scalability

Scalability to accommodate teams of any size.

HLTAID011 Provide First Aid

Upon successful completion, you will receive the nationally recognized HLTAID011 Provide First Aid certification. This qualification is valid for a period specified by your local Work Health and Safety Regulatory Authority, after which a refresher course may be required to maintain currency.

FAQs

Are there any prerequisites to enroll in this course?
No formal prerequisites are required. However, participants must have the physical ability to perform CPR on a manikin placed on the floor and be willing to engage in simulated emergency scenarios. Basic literacy skills are needed for documentation.
How long is the certification valid?
The qualification is valid for 3 years, as per most Australian Work Health and Safety guidelines. A refresher course (HLTAID009 Provide cardiopulmonary resuscitation) is required annually to maintain CPR competency.
What practical skills will I learn during the course?
You’ll gain hands-on experience in performing CPR, using an AED, managing bleeding/fractures, and treating medical emergencies like asthma or anaphylaxis. The training includes realistic simulations to build confidence in real-life scenarios.
Is this course suitable for high-risk industries like construction or mining?
Yes! The certification meets compliance requirements for high-risk workplaces. It covers industry-specific hazards and aligns with Australian Resuscitation Council (ARC) guidelines for emergency response.

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