About Skills U
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Meet Our Team
Meet the passionate people behind Skills U — dedicated professionals combining industry experience and innovation to empower your workforce and drive measurable growth.
Our Faculty and Program Team

Colin Mansell
CEO & Founder
Colin has a tech background, and has worked in tech education for over 15 years. He built and ran an award-winning digital agency which was sold to Major Tom in 2015, going on to run Canadian / UK tech school RED, managing three campuses.

Guy Maine
Managing Director, APAC
Guy most recently served as Head of Growth at OES (SEEK Investments), working with leading universities like Swinburne, QUT, Monash and Aston. A former publicly listed company CEO, he has held roles at Singtel, Virgin, and FOXTEL.

Joji Mendoza-Chan
Product Manager
Joji is a former teacher and then worked as an Educational Technologist at MOE, as a Research Associate at NTU's WKWSCl, and as a Product Strategist at an edtech startup before joining the team as Product Manager at Skills Union.

Janice Yap
Operations Director
Janice runs our Operations team, and built her career at ExxonMobil, with roles in Account Management, Engineering and Supply Chain Planning. She is highly organized, and plays a central coordinating role in our team.

CP Wong
Program Director
CP is our Program Director at Skills Union, and an experienced lecturer including with NTU. He has decades of experience in senior roles in software engineering and project management including in consumer electronics with Philips and NXP.

Delfrinando Pranata
Cloud Engineering Lead
Union and is experience as a senior Sota skils Engineer at SEEK, and a Tech Developer at EV Hive, and as a software engineer at Tiket.com

Terence Gaffud
Software Engineering Lead
Terence has extensive professional experience as a Senior Application Analyst at Accenture and as DevOps Analyst at Macquarie Group. He is spent 4 years with Zuitt Coding School, and is our program leader for Software Engineering,

Sanjela Garg
Lead Software Engineering Instructor
Sanjela has worked across engineering teams at SeaAtrium and PBA, contributing to key enterprise initiatives with a specialization in Spring Boot and modern backend development practices.

Yohana Paulina
Community Manager
Yohana is the Community Manager at Skills Union and has previously worked in digital marketing industry. She has extensive experience in managing projects from end-to-end with smooth operation.
Our Board and Advisory Group

Neil Hayward
Board Chair
Neil is former Group Head of People Strategy at Standard Chartered, Chief People Officer at HS2, Post Office, and BT Group. He has 25 years of experience at Board level and as a senior people leader in large organisations.

Tom Cregan
Board Member & Investor
Tom is the founder and CEO of Valorem Networks, an Australian Fintech, as well as former Executive Vice President of Netspend Corporation. He is also the former CEO and Managing Director of EML Payments Limited.

Jen Farthing, EdD
Board & Advisory Group Member
Jen is the former Chief Learning Officer at LRN, and SAI 360, both sold to Private Equity. She was previously at Kaplan as Director of Product Development, Executive Editor at Pearson, and has a Doctorate in Education from Vanderbilt.

Andy Stark
Board & Advisory Group Member
Andy has spent 6 years at EY leading the go to market for EY Skills Foundry, working with Fortune 1000 clients on skills intelligence, digital innovation, product development and CX and growth strategy.

Christa Patton
Board & Advisory Group Member
VP of L&D at Security Scorecard, former VP of L&D at Microstrategy at KeyBank, Christa brings twenty-seven years' experience in sales, sales training, sales enablement, corporate training and leadership.

Chris Saye
Board & Advisory Group Member
Former Chairman and CFO at Green School, partner at Arthur Andersen and Ernst & Young, Chris is a creative leader with a background in finance and accounting and a 25+ year global career in board and CFO functions.

Cory Eyler
Board & Advisory Group Member
Former GM at Ed2go, Cengage’s Workforce Skills business, providing online instructor-led courses and career training programs to over 4 million students in 100 countries, growing to a $70m revenue.

Jeff Boykin
Board & Advisory Group Member
Current Senior Director, Alternative Credentials at EdX, formerly Senior Director, Innovation & Enterprise at 2U and Trilogy. Jeff was also Lead Instructional Designer, Global Programs at General Assembly.

Suresh Madhuvarsu
Board & Advisory Group Member
Former Director of Product Management at Oracle, a serial entrepreneur, building several B2B SaaS and Mobile products that he helped to scale to >$100M revenue, a 4x co-founder with 2 exits and lots of lessons learnt.
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All of Our Programs
- Agile Coaching
- AI Consulting
- Business Coaching
- Career Coaching
- Communication Coaching
- Digital Transformation
- Executive Coaching
- Financial Coaching
- Health & Wellness
- Innovation & Strategy
- Leadership Coaching
- Life Coaching
- Mindset Coaching
- Performance Coaching
- PR & Media Training
- Sales Coaching
- Team Building & Culture
- Technology Consulting
- Agile Methodology
- AI for Non-Tech Roles
- APIs & Integration Basics
- Automation Tools (Zapier, Make)
- Productivity Tech Tools
- Cloud Computing (AWS, Azure)
- Cyber Hygiene Practices
- Cybersecurity Awareness
- RPA (Robotic Process Automation)
- Data Analysis with Excel
- Data Visualization (Power BI, Tableau)
- Data-Driven Decision Making
- Digital Collaboration Platforms
- Digital Ethics
- Digital Literacy
- Digital Transformation Basics
- Gen AI Tools for Productivity
- HTML/CSS Basics
- Jira for Project Tracking
- Low-Code Platforms
- Microsoft Office 365
- SQL for Beginners
- UX Fundamentals
- AI-Enabled CRM Training
- Active Listening
- Business Writing
- Collaboration Tools (Slack, Teams, etc.)
- Communication for Customer Success
- Communication for Engineers
- Conflict Management
- Constructive Feedback
- Interpersonal Skills
- Cross-functional Collaboration
- Difficult Conversations
- Email Etiquette
- Influence without Authority
- Internal Communication Strategy
- Meeting Facilitation
- Multicultural Communication
- Negotiation Skills
- Non-Verbal Communication
- Pitching Ideas
- Presentation Skills
- Public Speaking
- Stakeholder Engagement
- Storytelling in Business
- Team Communication
- Virtual Communication
- Anti-Money Laundering (AML)
- Audit Preparedness & Execution
- Bribery & Corruption Prevention
- Third-Party Risk Management
- Business Continuity & Resilience
- Code of Conduct Training
- Compliance Audits
- Corporate Governance
- Cyber Risk Management
- Data Privacy (GDPR, PDPA, CCPA)
- Environmental Compliance
- Ethics in the Workplace
- Financial Compliance
- Fraud Detection & Prevention
- Incident Response Planning
- Industry-Specific Compliance (e.g., Healthcare, Finance)
- Information Security Compliance
- Internal Controls Training
- Legal Risk Awareness
- Regulatory Compliance for Tech
- Risk Management Fundamentals
- Trade Compliance
- Whistleblower Protection
- Workplace Safety (OSHA, ISO 45001)
- NPS & Customer Feedback
- Customer Onboarding
- Active Listening for Support
- Brand Voice in Support
- Call Center Best Practices
- Crisis Response in CX
- CRM for Support Teams
- Customer Experience Journey Mapping
- Customer Service Essentials
- Customer Success Strategy
- Empathy & Rapport Building
- Escalation Management
- Handling Difficult Customers
- Help Desk Tools (Zendesk, Freshdesk)
- Inclusive Customer Support
- Live Chat & Email Support
- Loyalty Programs Management
- Omnichannel Support
- Personalization in Service
- Service Recovery Tactics
- Support Metrics & KPIs
- Tech Support Skills
- Ticketing & Workflow Automation
- Upselling & Cross-Selling
- Google Sheets Advanced
- A/B Testing
- Business Intelligence
- Customer Data Platforms
- Dashboard Design
- Data Cleaning
- Data Ethics
- Data Governance
- Data Literacy
- Data Storytelling
- Data Strategy
- Database Basics
- Excel for Data Analysis
- Google Analytics 4
- Intro to Data Analytics
- KPIs and Metrics
- Machine Learning Basics
- Power BI
- Predictive Analytics
- Python for Data Analysis
- R for Data Science
- SQL Queries
- Tableau
- Web Analytics
- Accounts Payable & Receivable
- Audit Preparedness
- Bookkeeping Essentials
- Budgeting & Forecasting
- Business Acumen
- Business Continuity Planning
- Investment Appraisal
- Business Process Optimization
- Cost Control Strategies
- ERP Basics (SAP, Oracle)
- Expense Management
- Finance for Non-Finance Professionals
- Financial Modeling
- Financial Statements 101
- Internal Controls
- KPI Setting & Monitoring
- Lean Operations
- Pricing Strategy
- Procurement Fundamentals
- Working Capital Management
- Profit & Loss Analysis
- Supply Chain Basics
- Tax Fundamentals
- Vendor Management
- Hospitality Law & Ethics
- Hospitality Sales & Marketing
- Hotel Management Fundamentals
- Restaurant Operations
- Sustainable Hospitality Practices
- Travel & Tourism Industry Overview
- Hospitality Management
- Health & Safety in Hospitality
- Food & Beverage Service
- Commercial Cookery
- Catering, Event Planning & Management
- Advanced Hospitality Skills
- Kitchen Operations & Management
- Responsible Service of Alcohol
- Essentials of Food Safety
- Restaurant Waiting & Guest Service Excellence
- Coffee Presentation & Latte Art Techniques
- Hospitality Essentials
- Food Safety Management
- Bar & Beverage Management
- Coffee Preparation Fundamentals
- Advanced Coffee Preparation Techniques
- Change Management for HR
- Coaching Conversations
- Compensation & Benefits
- Culture Building
- DEI (Diversity, Equity & Inclusion)
- Employee Engagement
- Employee Lifecycle Management
- Employee Wellbeing
- HR Metrics & Reporting
- Exit Interviews
- Grievance Handling
- Hiring & Interviewing Skills
- HR Analytics
- HR Tech Tools
- Hybrid Work Policy Design
- Labor Law Essentials
- Learning & Development Strategy
- Onboarding Best Practices
- Organizational Development
- Performance Reviews
- Psychological Safety
- Remote Work Culture
- Succession Planning
- Talent Retention
- Design Thinking for Innovation
- Blue Ocean Strategy
- Business Model Innovation
- Competitive Differentiation
- Creative Problem Solving
- Crowdsourcing Ideas
- Customer Co-Creation
- Experimentation & Prototyping
- Foresight Thinking
- Ideation Techniques
- Innovation Culture
- Innovation Frameworks (Lean Startup, etc.)
- Innovation Labs Setup
- Innovation Leadership
- Innovation Metrics
- Lateral Thinking
- Managing Disruption
- Open Innovation
- R&D Team Enablement
- Rapid Experimentation
- Reverse Innovation
- Storyboarding Ideas
- Strategic Innovation
- Trendspotting
- Cross-Cultural Leadership
- Change Management
- Coaching & Mentoring
- Communication for Leaders
- Conflict Resolution
- Decision Making
- Delegation Skills
- Emotional Intelligence
- Executive Presence
- Influence & Persuasion
- Leadership Agility
- Leadership for New Managers
- People Management
- Performance Management
- Remote Team Management
- Resilience for Leaders
- Situational Leadership
- Stakeholder Management
- Strategic Thinking
- Team Leadership
- Time Management for Leaders
- Transformational Leadership
- Vision & Goal Setting
- Women in Leadership
- Cognitive Behavioral Tools
- Building Habits for Productivity
- Burnout Prevention
- Digital Detox
- Emotional Agility
- Energy Management for Well-Being
- Focus & Concentration
- Goal Setting & Achievement
- Growth Mindset
- Handling Uncertainty
- Intentional Living
- Mental Fitness at Work
- Mindfulness at Work
- Overcoming Procrastination
- Positive Psychology at Work
- Productivity for Remote Workers
- Resilience Training
- Self-Awareness & Reflection
- Self-Motivation
- Stress Management
- Time & Priority Management
- Visualization Techniques
- Wellness Planning
- Work-Life Balance
- Agile & Scrum
- Budget Management
- Design Thinking for Product Leaders
- Gantt Chart Tools
- Jira for Project Teams
- Kanban Basics
- Time Estimation & Planning
- Lean Methodology
- Metrics & KPIs
- MVP Development
- Portfolio Management
- Prioritization Techniques
- Product Discovery
- Product Lifecycle Management
- Product Marketing Alignment
- Product-Led Growth
- Project Planning
- Requirements Gathering
- Retrospective Facilitation
- Risk Management
- Roadmapping
- Scope Management
- Stakeholder Communication
- User Story Writing
- CRM Mastery
- ABM (Account-Based Marketing)
- B2B Sales Fundamentals
- Branding Essentials
- Customer Journey Mapping for Sales Teams
- Cold Calling Techniques
- Content Marketing
- Conversion Rate Optimization
- Copywriting for Sales
- Email Marketing
- Go-to-Market Strategy
- Google Ads
- Influencer Marketing
- Key Account Management
- LinkedIn for Lead Gen
- Marketing Analytics
- Marketing Automation
- Product Marketing
- Retention Marketing
- Sales Negotiation
- Sales Pipeline Management
- SEO Basics
- Social Media Strategy
- Value-Based Selling
- RESTful API Design
- Android Development (Kotlin)
- Backend Optimization
- C# & .NET Core
- Clean Code Practices
- Cloud Engineering (AWS)
- Cloud Engineering (Azure)
- Continuous Integration & Deployment
- DevOps Fundamentals
- Docker for Developers
- Frontend Frameworks (React, Vue, Angular)
- Git & Version Control
- iOS Development (Swift)
- Java Development
- JavaScript Deep Dive
- Kubernetes Essentials
- Microservices
- Mobile App Development
- Monitoring & Observability
- Python for Developers
- Software Architecture
- System Design
- Terraform Basics
- Test-Driven Development
- GHG Accounting Basics
- Green Finance
- B Corp Certification Readiness
- Boardroom Sustainability
- Carbon Footprint & Net Zero
- Circular Economy Principles
- Environmental Risk Management
- Climate Risk Disclosures
- Corporate Social Responsibility
- Diversity, Equity & Inclusion Strategy
- Sustainable Energy Management
- ESG in Investment Decisions
- ESG Reporting Fundamentals
- ESG Strategy Design
- Ethical Leadership
- Ethics & Governance Training
- Green Operations
- Regulatory Trends (EU CSRD, etc.)
- Social Impact Metrics
- Stakeholder Sustainability Communication
- Sustainable Innovation
- Sustainable Procurement
- Sustainable Supply Chains
- Waste Management Practices
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