SkillsU logo

AI-Enabled CRM Training

View Course Package

Ready to take your career to the next level? Discover what this program offers:

  • World class curriculum
  • Experienced Coaches & Trainers
  • Student Guidance & Support
  • Alumni Network

Training Overview

The AI-Enabled CRM Training program provides comprehensive insights into integrating AI within CRM systems. Focusing on low-code/no-code platforms like Salesforce and HubSpot, the training offers skills in customer data platforms (CDP) and workflow automation. This program is designed to enhance business efficiencies and drive customer insights using advanced technological solutions.

AI-Enabled CRM Training with Salesforce & HubSpot

AI-Enabled CRM Training is essential for those looking to stay competitive in roles that require managing customer relationships with innovative solutions. This training helps participants develop skills in workflow automation and customer data platforms (CDP) using low-code/no-code tools like Salesforce and HubSpot. As businesses increasingly rely on AI for data-driven decisions, this training opens up significant career advancement opportunities. Learners will be able to align their professional goals with industry demands, enhancing both business processes and customer interactions.

Who is this Program Designed for?

  • CRM Professionals

    Individuals currently working in CRM roles.

  • AI Enthusiasts

    Technologists interested in AI-driven CRM.

  • Business Analysts

    Analysts seeking knowledge in customer data platforms.

  • Sales Executives

    Salesforce and HubSpot users aiming to leverage AI.

What You Will Learn

Introduction to CRM Platforms

Understand the basics of CRM platforms, focusing on Salesforce and HubSpot, to enhance customer relationship management.

Salesforce Navigation and Interface

Learn to navigate the Salesforce interface efficiently to access essential features and streamline your workflow.

HubSpot Functionality Overview

Explore the functionalities of HubSpot, focusing on how it integrates sales, marketing, and customer service.

Managing Customer Data Effectively

Learn strategies for managing and analyzing customer data within CRM systems to improve business decision-making.

Automating Sales Processes

Discover automation tools in CRM platforms that help streamline sales processes and boost team productivity.

Customizing CRM for Your Business

Gain insights into customizing CRM solutions like Salesforce and HubSpot to better fit your organization’s unique needs.

Requirements

  • Basic knowledge of CRM tools
  • Interest in AI technologies
  • Access to the internet and computer

Benefits of our Training Approach

Industry Expert

Expert-led courses designed by industry leading professionals.

Learning Formats

Flexible formats: online, in-person, and blended options.

Industry Coverage

Covers a wide range of industries and skills.

Tailored Programs

Customizable programs to meet your company’s specific needs.

Engaging Learning

Interactive experiences designed to boost retention.

Team Scalability

Scalability to accommodate teams of any size.

FAQs

What prerequisites are needed for this training?
A basic understanding of CRM systems is recommended, as well as a general interest in AI and data management practices. Familiarity with Salesforce or HubSpot will be beneficial.
How is the training structured?
The training comprises live interactive sessions and practice modules using Salesforce and HubSpot, blending theory with practical applications for a robust learning experience.
Are there any hands-on projects?
Yes, the program includes hands-on projects that utilize low-code/no-code platforms, allowing learners to apply AI functionalities in CRM systems directly.
Do I receive support post-training?
Participants have access to a supportive community and resources after completing the training to help them continue leveraging skills gained from the program.
What career opportunities can this training offer?
With the rise of AI in business operations, completing this training can lead to roles such as CRM Analyst, Workflow Automation Specialist, and AI Integration Specialist within many companies.

Ready to Get Started?

Talk to our team of training & coaching specialists, we are here to help.

All of Our Programs

Have Questions?

Talk to our team, we are happy to help you get set up.

Book a Demo

Trainer, Coach or Consultant?

Apply to join our global network of expert trainers, consultants and coaches, and start earning from your expertise.

Find out more

Interested in Partnerships?

Please complete our contact form with your contact details, and our team will be in touch.

Join Our Community

Get the latest insights, trends and resources on how the world's best coaches and trainers develop potential.