As a communications, sustainability, and impact strategist, I help organisations build credibility, influence public discourse, and connect purpose to practice — through clear messaging, authentic storytelling, and strategic engagement. With over 15 years of cross-sector leadership across government, media, education, health, and international development, I bring deep expertise in strategic communications, stakeholder engagement, media relations, and public affairs — alongside specialist capabilities in ESG, social risk, and sustainability. A former diplomat and UN-accredited SDG Impact Standards trainer, I’ve led high-stakes media campaigns, developed thought leadership platforms, shaped public narratives, and supported purpose-driven organisations to amplify impact, manage issues, and engage meaningfully across audiences. 🔹 Strategic Communications & Public Relations – Communications & PR training, planning, messaging, content strategy, earned media, media engagement, issues management 🔹 Narrative & Brand Storytelling – Articulating purpose, building brand trust, storytelling for change, framing impact narratives 🔹 Stakeholder Engagement & Diplomacy – Facilitating partnerships, managing reputation, engaging communities and cross-sector stakeholders 🔹Sustainability, ESG & Impact Strategy – Roadmaps, SDG alignment, Theory of Change, ESG diagnostics, sustainability reporting, coaching and capacity building 🔹 Modern Slavery & Human Rights Advisory – Risk assessments, due diligence, grievance mechanisms, compliance support. Clients value my ability to bridge policy and purpose with public narrative — combining rigour and creativity to shape communications that drive trust, influence, and systems change. 📩 Let’s connect: heather.l.chai@gmail.com