SkillsU logo
Avatar

About

I am an experienced HR consultant and career coach with a background in founding and leading successful HR and recruiting teams in both startups and established companies. My expertise lies in building and transforming HR functions globally, delivering talent management and development frameworks and practices, and coaching professionals for career acceleration and transitions. I have a proven track record of enhancing employee engagement and driving organizational success through strategic HR initiatives.

Key Skills

Experience

HR Consultant / Career Coach | POP Partners

May 2019 - Present
• Founded HR & Recruiting consulting firm delivering strategic and hands-on solutions for start-ups, scale-ups and SMEs, leveraging emerging technology, concepts and talent frameworks to address their needs. • Coached mid-career professionals to accelerate career change and development with clarity and confidence by combining executive coaching, proven frameworks and practical techniques drawn from experience as an HR leader.

People and Culture Director | Propseller

Sep 2023 - Mar 2025
• Helped develop and streamline the performance management framework, and managed biannual performance and salary reviews to drive employee growth and organizational success. • Boosted the company's employee NPS score by 28 points within a year by implementing a medical insurance plan, enhancing internal mobility opportunities, refining company policies, and coaching employees and managers. • Helped launch the inaugural Cadet Real Estate Consultant Program, successfully program-managed the marketing, hiring, onboarding, rotation and trainings of 3 cohorts end-to-end.

Director, HRBP (APAC) | Medallia

Dec 2022 - Jun 2023
• As the sole HR Business Partner in Asia within the global HR BP team, I supported business groups across APAC—including Sales, Product, and Tech—spanning Singapore, India, Japan, Korea, Australia, and New Zealand. • Drove global HR initiative (e.g. remote work and org restructuring) for APAC countries by collaborating closely with global HR BPs and HR Centers of Excellence. • Supported and coached leaders on performance-related conversations and improvement plans.

Head of People | Aspire

Nov 2020 - Dec 2022
* Contributed to the growth from 100+ to 430+ by building and leading the HR/People function globally; transformed the People team from 5 to 18, as the first Head of People. * Partnered with the CEO & leaders to shape people strategy, coach managers, build talent and performance management frameworks, and L&D programs, hire top talents, and structure compensation & benefits. Increased Employee NPS from 35 to 66 by identifying key areas for improvement from surveys & check-ins. People Strategy • Designed people strategy, mission and values according to the company growth stage and aligned them with various business needs, which also contributed to the successful $158 million Series B round. • Ensured strategy, process and policy alignment across functions while tailoring to various functional needs. Leadership Development & Coaching • Identified leadership and people manager training needs; developed and conducted training for them on topics such as OKR, Feedback, Coaching, and built People Manager 101 training and Hi-po program. • Worked with leadership and managers on people strategy and led people initiatives through changes according to the business needs and external environment. • Coached leadership and managers on difficult conversations and handled complex people topics. Talent Management & Performance • Designed organizational-wide competency model and organization structure by working with a consultant & CEO. • Revamped performance management framework and performance appraisal processes (85% satisfaction rate); supervised sourcing and implementation of PM system (Lattice). Talent Acquisition & Branding • Delivered more than 150 openings per quarter by building and managing a team of TAs. • Enhanced employer branding (increased Glassdoor review from 2.6 to 4.4; picked by LinkedIn to be the top 5 startups in Singapore) by working closely with the marketing team and combining culture-building initiatives. • Sourced and implemented ATS (Greenhouse) and assessment tool (SHL) to scale recruiting. People Operations & Culture • Improved onboarding and people operations SOPs continuously; supervised the sourcing and implementation of various payroll systems in the region, onboarding and HRM tool (Sapling). Compensation & Benefits • Directed a consultant to design salary bands and fine-tuned them for company adaptation. • Designed bonus plans for the company and worked with various departments on different incentive plans. • Structured various benefits programs and policies such as Flexi-workplace, Flexi-leaves & Flexi benefits.

Head of People, Southeast Asia | Wecash Asia Pacific

Oct 2018 - Mar 2019

Manager of Recruiting, Southeast Asia | McKinsey & Company

Jan 2015 - Sep 2017
• Doubled the size of the consultant pool from 200+ to ~400 (Generalist & Implementation consultants) in 3 years’ time for the Southeast Asia complex of 7 countries by developing and implementing strategies & policies and pushing forward innovative initiatives covering the whole recruiting cycle from employer branding to onboarding. • Established and managed a cross-country team of 8 (grew from 4 when I took on the Team Leader role) while reporting to the Director of recruiting, professional development and training in the region. • Established regional yearly recruiting plan, managed a budget of > 1 million dollars and worked with Firm leadership on manpower planning and hiring roadmap. • Organized recruiting events/trips targeting top schools globally; contributed to ~40% of the yearly hires. • Supported talent initiatives such as training, development and internal mobility for consultants. • Managed performance review and talent programs such as Summer Internships and Consulting Fellowship Programs, in which ~80% of interns & fellows turned into successful full-time hires.

Associate Recruiter | Lucasfilm Singapore

Mar 2010 - Mar 2012

Consultant | Europhia Consulting

Oct 2007 - Mar 2010

Education & Certificates

Global MBA

IE Business School
Dec 2017

Postgraduate Diploma in HR and Talent Management

Singapore Human Resources Institute (SHRi) Academy
Apr 2012

International Bachelor of Business Administration (IBBA) with Honors

York University, Schulich School of Business
Jun 2007

Schedule a Session

Career Consultation Call

30 min
Free
If you’re a mid-career professional exploring your next step or feeling stagnant, you will find out how I can support you in this call.

HR Consulting

30 min
Free
If you are a company looking for external help in HR/talent management & dev, this is an introductory call for us to explore how I can support you.

Recommended Training Topics

Remote Work Culture

This training on remote work culture equips individuals with the skills needed to thrive in virtual environments. Learn the core tenets of building effective communication, fostering teamwork, and maintaining productivity remotely. Understand the tools and strategies essential for navigating the digital workplace, ensuring that remote teams can collaborate seamlessly and achieve results in today's global market.

Employee Lifecycle Management

The Employee Lifecycle Management training provides individuals with comprehensive insights into managing employees from recruitment to retirement. Participants will learn key strategies for effective onboarding, performance management, and succession planning. This course emphasizes the practical application of employee lifecycle concepts in various organizational contexts, equipping learners with the skills needed to enhance workforce efficiency and employee satisfaction.

Communication for Leaders

This comprehensive program is designed to equip leaders with essential communication skills needed to inspire and guide their teams effectively. The training covers advanced techniques in interpersonal communication, conflict resolution, and public speaking. It emphasizes practical applications in leadership roles, ensuring leaders can convey messages clearly to facilitate organizational success.

Resilience Training

Resilience Training empowers individuals with the ability to adapt and thrive in the face of adversity. Participants will learn techniques to manage stress and enhance their mental toughness, essential for both personal and professional growth. The program integrates practical strategies to build resilience, relevant in today's fast-paced and ever-changing world.

Ready to Get Started?

Talk to our team of training & coaching specialists, we are here to help.

All of Our Programs

Interested in Partnerships?

Please complete our contact form with your contact details, and our team will be in touch.

Book a Demo

Stay Ahead of the Skills Curve

Get the latest insights, trends and resources on how the world's best coaches and trainers develop potential.

Trainer, Coach or Consultant?

Apply to join our global network of expert trainers, consultants and coaches, and start earning from your expertise.

Apply Now