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Chris March

Helping Senior Leaders & High-Potential Managers Land Director–C-Suite Roles Faster | Driving Revenue, Profit & Team Impact | Speaker & Podcast Guest

Australia/Melbourne (UTC+10)
English

About

You don’t just want promotions - you want influence, clarity, and measurable impact. I help you secure Director, VP, and C-Suite roles faster, while delivering results that drive meaningful impact for your organization. Over the last 20+ years in global leadership and coaching, I’ve guided leaders to: ✅ Drive 25%+ revenue growth and 30% profitability gains ✅ Increase team retention and engagement by double digits ✅ Cut decision-making delays that cost weeks or months of progress ✅ Step into bigger roles with the influence to make change stick You work with me when you want the next role and the results to back it up. I blend hands-on experience as a COO with my proprietary Success Coaching Framework - a structured method to eliminate decision bottlenecks, build authority, and strengthen cross-functional influence - keeping impact high and stress low. I also work with organizations to build leadership capacity that moves the numbers, not just morale scores. Whether it’s aligning a leadership team post-merger, building resilience in hybrid teams, or equipping high-potential managers for senior roles, the focus is always on outcomes you can measure. If you’re ready to accelerate your leadership trajectory, expand your influence, and deliver results that advance your team, your business, and your leadership, let’s talk.

Key Skills

Experience

Senior Business Advisor | The Entourage

Aug 2025 - Present
The Entourage is Australia’s leading education institution for entrepreneurs, offering specialised programs, courses, and events that empower business owners and aspiring entrepreneurs to achieve their business goals and live purposeful lives. As a Senior Advisor in the Elevate program, I worked directly with founders of seven- to eight-figure businesses across diverse industries. I advised them on increasing sales capacity, maximising profits, and scaling their teams to support sustainable growth.

Strategic Advisor – Leadership & Culture | Urban Rec Australia

Jun 2025 - Present
Provided strategic leadership and cultural advisory to guide organizational change and prepare for scalable growth. Key Responsibilities: Advised the executive team on leadership alignment and culture strategy. Coached senior leaders through transformation using the SUCCESS Framework™. Designed and implemented scalable leadership development programs to support change adoption and build capability. Achievements: Increased employee engagement and strengthened leadership alignment across the organization. Enhanced organizational readiness for sustainable, long-term growth.

Business Owner | Chris March Coaching

Feb 2022 - Present
Executive and leadership coach with 20+ years of global leadership experience, first as a senior leader and COO, and now as a coach and strategic advisor to leaders and teams within organisations across North America, Australia, and Europe. Individual clients: Senior leaders and high-potential managers across industries seeking promotion, influence, clarity, and performance without burnout. Corporate clients include Flight Centre, Urban Rec Australia, Century Fire Protection, and fast-growing companies across travel, tourism and hospitality, technology, and professional services sectors. My coaching focus combines sustainable performance with ROI for the organisation. Each engagement is structured using my SUCCESS Coaching Framework, supported by AGW Insights diagnostics to identify blind spots, shift mindsets, and build leadership capabilities. Topics include: Executive presence. Communication and influence. Leadership transitions. Confidence and clarity. Strategic thinking. Team alignment and performance. For individual or corporate enquiries, visit: https://www.chrismarchcoaching.com.

Chief Operating Officer | Worldgo Travel Management

Feb 2024 - Jan 2025
Led operational transformation to support Canadian and U.S. market expansion and sustainable business growth. Key Responsibilities: Directed HRIS, VOIP systems, and Google Workspace to Microsoft 365 migration to improve efficiency and scalability. Coached and developed leaders, fostering a culture of continuous learning and high performance. Oversaw day-to-day operations across business functions, ensuring alignment with strategic goals. Achievements: Strengthened U.S. market readiness through scalable processes and compliance. Improved service delivery and leadership effectiveness by empowering and mentoring teams.

General Manager | FCM Travel Canada

Sep 2023 - Jan 2024
Stabilized national operations and led business recovery through organizational transition and executive turnover. Key Responsibilities: Led national team turnaround, restoring focus and accountability. Rebuilt and strengthened enterprise client relationships. Championed service improvement initiatives. Achievements: Achieved a 5% revenue increase through targeted recovery strategies. Enhanced operational efficiency by reducing response times 20% through process optimization.

Director Of Operations | Corporate Traveller Canada

Dec 2019 - Aug 2023
Directed Ontario operations, leading Corporate Traveller’s largest global operations team in Canada’s most critical market, and driving post-COVID growth and operational excellence. Key Responsibilities: Executed national growth strategy across cross-functional teams. Implemented lean systems to support scalable growth. Oversaw 24/7 emergency operations, ensuring uninterrupted service delivery and business continuity. Achievements: Collaborated with the senior leadership team to redesign business operations and growth strategy in response to COVID-19, positioning the company for recovery and renewed growth. Delivered $3.9M profit in 2023—one of the highest profitability results globally across the Corporate Traveller network.

General Manager | Flight Centre Business Travel - Canada

Jun 2016 - Nov 2019
Led a national division, building a high-performing team and driving sustained growth across Canada. Held full accountability for sales, operations, and client success. Key Responsibilities: Directed sales, operations, and client success functions to ensure aligned execution and market responsiveness. Spearheaded strategic expansion into Eastern Canada, opening new markets and revenue streams. Achievements: Delivered 18% year-on-year growth, consistently surpassing financial targets. Recognized as the most profitable retail division within the company. Awarded Global Excellence and Top Operations Leader honours for outstanding performance.

Education & Certificates

Team Coach

Center for Executive Coaching
Dec 2024

Associate Certified Coach (ACC)

International Coaching Federation (ICF)
Sep 2024

NLP Master Pracitioner

NLP Canada Training
May 2023

Executive Coach

Center for Executive Coaching APAC
Dec 2022

Life & Success Coach

Jay Shetty Certification School
Dec 2021

Brand Management, Business Administration, Management

Marketing Week Mini MBA with Mark Ritson
Aug 2020

Marketing/Marketing Management, General

Marketing Week Mini MBA with Mark Ritson
Jul 2017

Dipolma, Marketing

TAFE NSW
Jan 2009

Schedule a Session

Introduction Call

30 min
Free
This is a 30-minute introduction call to explore your current challenges, your goals, and whether my support is the right fit to help you.

Executive Coaching Package

60 min
$3113.46 for 6 sessions
This 6-session Executive Coaching Package is designed to elevate strategic clarity, sharpen leadership presence, and accelerate decision-making.

Leadership Coaching Package

60 min
$3113.46 for 6 sessions
This 6-session package strengthens core leadership capabilities for success in team and management roles.

Executive Coaching

60 min
$622.69 per session
This 60-minute session cuts through noise and equips you to lead with sharp thinking, confident presence, and strategic impact.

Recommended Training Topics

NPS & Customer Feedback

This training program focuses on understanding and leveraging NPS (Net Promoter Score) and customer feedback to enhance customer loyalty and satisfaction. Participants will learn how to collect, analyze, and act on feedback effectively. The training emphasizes practical applications, enabling professionals to implement strategies that foster improved customer relationships and business growth.

Stakeholder Engagement

The Stakeholder Engagement training equips professionals with essential skills to connect and collaborate with stakeholders effectively. Participants will gain insights into building trust, managing expectations, and facilitating meaningful dialogues. This training is vital for professionals looking to enhance interpersonal skills and ensure successful outcomes in collaborative projects across various industries.

Communication for Leaders

This comprehensive program is designed to equip leaders with essential communication skills needed to inspire and guide their teams effectively. The training covers advanced techniques in interpersonal communication, conflict resolution, and public speaking. It emphasizes practical applications in leadership roles, ensuring leaders can convey messages clearly to facilitate organizational success.

Hospitality Management

Develop advanced hospitality management skills with our comprehensive Diploma of Hospitality Management program. This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound industry knowledge to coordinate hospitality operations. You'll learn to operate independently, have responsibility for others, and make a range of operational business decisions. This course prepares you for departmental or small business management roles across various hospitality sectors.

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