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About

As an Executive Coach, Learning and Development Leader and Experienced Training Facilitator, I am able to capitalize my specialised skills in creating transformative learning environments for organization’s. Whether through coaching leaders individually or in teams, developing training programs, workshop facilitation, mentoring, or human resources development. My dedication to empowering senior managers in global businesses has enabled them to achieve remarkable growth and excel in their fields. With certifications in Organisational Coaching and Training and Assessment, my approach intertwines theory with practical application, fostering environments where leaders can thrive. Striving to enhance individual performance and team well-being, I am committed to aligning with and advancing the strategic vision of the organizations we serve.

Key Skills

Experience

Trainer - Leadership and Capability | Hearing Australia

Jan 2026 - Present
• Coaching and upskilling senior leaders in organisational leadership to enhance their effectiveness. • Creating and delivering training sessions to all team members, focusing on improving business capabilities.

Executive Coach and Training Facilitator | Aide de MD Pty Ltd

Feb 2021 - Dec 2025
• Designed and delivered a bespoke leadership program for a fast-growing hospitality group. • Facilitated leadership coaching in both small group and one-on-one sessions. • Provided executive coaching to senior managers across global and local businesses. • Demonstrated the ability to conduct training and coaching sessions both online and in person.

Senior Organisation Development & Learning Advisor | Taronga Conservation Society Australia

Aug 2022 - Oct 2023
• Designed and delivered a bespoke Leadership Development program for middle and senior managers at Taronga Zoo. • Conducted an organisation skills gap analysis to identify training needs. • Oversaw the implementation of a new CRM, SuccessFactors, to enhance operational efficiency. • Managed and trained the L&D team on best practices in adult learning principles.

Founder and Head Business Coach | The Milestone Academy

Jul 2017 - Jul 2022
• Founded The Milestone Academy, specialising in business coaching for small enterprises. • Designed and delivered engaging short business training videos, enhancing client learning experiences. • Achieved 5-star reviews from clients who successfully implemented coaching strategies. • Earned accreditation from the Institute of Australian Architects for formal CPD points on courses.

Family Business Coach | Alison Billaud Coaching

Oct 2010 - May 2017
• Collaborate with family-run businesses to enhance operational efficiency and profitability. • Provide specialised coaching in sales, marketing, financial management, and team training. • Develop tailored business plans and systems to address unique family dynamics.

Family Business Coach | ActionCOACH Business Coaching

Feb 2006 - Jun 2010
• Collaborate with family-run businesses to enhance operational efficiency and profitability. • Provide specialised coaching in sales, marketing, financial management, and team training. • Develop tailored business plans and systems to address unique family dynamics.

Education & Certificates

Organisational Coaching Level 2 Certification

IECL - Institute of Executive Coaching and Leadership
Dec 2024

Organisational Coaching Level 1 Accreditation

IECL - Institute of Executive Coaching and Leadership
Jun 2024

Organisational Coaching Level 1 Certification

IECL - Institute of Executive Coaching and Leadership
Apr 2024

Cert IV Training and Assessment

HBA Learning Centres
Nov 2023

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Recommended Training Topics

Remote Work Culture

This training on remote work culture equips individuals with the skills needed to thrive in virtual environments. Learn the core tenets of building effective communication, fostering teamwork, and maintaining productivity remotely. Understand the tools and strategies essential for navigating the digital workplace, ensuring that remote teams can collaborate seamlessly and achieve results in today's global market.

ERP Basics (SAP, Oracle)

This training provides a comprehensive introduction to ERP systems, focusing on SAP and Oracle platforms. Participants will learn key skills in system integration, data management, and process optimization. Practical applications include improving business efficiency and decision-making in real-world scenarios, making it essential for professionals across various industries.

Communication for Leaders

This comprehensive program is designed to equip leaders with essential communication skills needed to inspire and guide their teams effectively. The training covers advanced techniques in interpersonal communication, conflict resolution, and public speaking. It emphasizes practical applications in leadership roles, ensuring leaders can convey messages clearly to facilitate organizational success.

Procurement Fundamentals

The Procurement Fundamentals training provides a comprehensive understanding of purchasing processes, sourcing strategies, and supplier management. Participants will gain insights into cost-effective procurement practices that enhance organizational efficiency. The program covers tools and techniques essential for optimizing supply chain operations and emphasizes the practical application of these concepts in various industries.

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