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I am an accomplished AI and Digital Transformation Expert with over 30 years of international business leadership across Asia-Pacific markets. As Singapore's only Certified ChatGPT Expert and Certified Prompt Engineer™ on the SkillsU platform, I specialize in transforming organizations through AI-powered strategies and digital innovation. My unique combination of cutting-edge AI certifications, proven C-level business experience, and documented ROI achievements positions me to deliver immediate, measurable impact for clients seeking competitive advantage in today's AI-driven economy. Having founded multiple companies and delivered over 500 workshops across the region, I bring practical implementation expertise rather than theoretical knowledge.

Key Skills

Experience

Founder & Director | Go Global Services Pte Ltd

Jan 2019 - Present
Leading a digital transformation consultancy specializing in AI-powered marketing services and international business development. Responsible for full P&L management including strategic planning, financial oversight, HR management, and operational excellence across multiple markets. Strategic Achievements: Developed and launched AI-enhanced Sales Prospecting Intelligence service, creating new revenue streams through technology innovation. Established international office in Ho Chi Minh City, Vietnam, expanding service delivery capabilities across Southeast Asia. Secured strategic reseller partnerships with China's leading Robotic Process Management solution and Israel-based Digital Journey Continuity platform. Successfully marketed and delivered services to clients in Singapore and Czechoslovakia, demonstrating global service capability. Implemented comprehensive digital transformation projects including lead generation, CRM optimization, and marketing automation systems. Financial Performance: Achieved consistent year-over-year growth in a competitive consulting market. Maintained profitable operations while investing in international expansion and technology partnerships. Developed sustainable revenue models through recurring consulting and software solution sales.

Founder & Chief Consultant | Embark Social

Jan 2007 - Present
Founded and scaled a comprehensive digital marketing agency providing consultancy, project management, and training services to corporate clients across Asia-Pacific. Managing all business functions including finance, human resources, marketing, and client project delivery. Business Development Achievements: Grew company revenue from startup to S$300,000+ with average 17% year-over-year growth. Successfully managed over 150 digital marketing projects achieving measurable client goals and positive feedback. Established strategic partnerships with leading training institutions across Singapore, Malaysia, and Hong Kong. Conducted over 50 digital marketing consultancy projects, guiding clients through successful strategy development and implementation. Client Success Metrics: 490% sales increase achieved for food paste manufacturer through comprehensive e-commerce transformation. 160% social media reach increase delivered for retail chain through strategic digital engagement. 1461% online community growth generated for multinational office equipment company (15,000+ member community). 300% engagement increase created for luxury watch retailer through optimized social media strategy. 215% overseas sales growth facilitated for motorcycle accessories distributor through international digital expansion. Training & Development Leadership: Delivered digital marketing training to 500+ professionals from government organizations and multinational companies. Partnered with prestigious institutions including Econsultancy, Singapore Institute of Retail Studies (Nanyang Polytechnic), WorldBridge Holdings (Hong Kong), Aventis Learning Group, and PSB Academy. Developed comprehensive curriculum for digital transformation and digital marketing programs across multiple markets.

Managing Director | GisMo ConneXion Services

Jan 2007 - Jan 2009
Led consumer electronics brand development and distribution company, managing all operational aspects including finance, HR, logistics, and retail sales strategy. Product Innovation & Market Development: Created and launched proprietary product lines including Bluetooth headphones and innovative car recording devices. Successfully penetrated major retail channels including Harvey Norman, Changi Airport Group, and Nanyang Technological University. Developed strategic partnerships with Civil Defence of Singapore for customized technology solutions. Managed complete product lifecycle from conceptualization to market delivery and customer support.

Managing Director | EPT Solutions (S) Pte Ltd / E-Power Telecommunications

Jan 2005 - Jan 2007
Directed VoIP device manufacturing company serving global markets, managing all business functions including finance, sales strategy, and international market development. International Expansion Success: Achieved successful market penetration and revenue generation in Russia, USA, Middle East, Australia, and Philippines. Led company participation in international trade fairs, securing distributor agreements across multiple continents. Managed joint venture operations between Singapore and China, optimizing manufacturing and distribution efficiency. Developed comprehensive international sales strategies resulting in sustainable global revenue streams.

Senior Sales & Marketing Leadership Positions | Various Locations across Asia-Pacific

Jan 1991 - Jan 2004
Held progressive leadership roles across renowned technology companies including Sony International Singapore, Creative Labs Asia, ISI-Dentsu, and other industry leaders. Regional Management Achievements: Managed multi-country sales and marketing operations spanning Japan, Taiwan, Hong Kong, and Southeast Asia. Delivered up to US$2 million in monthly sales for Creative's regional accounts through strategic relationship management. Developed extensive channel partnerships and launched successful promotional campaigns across multiple markets. Handled comprehensive financial reporting, team development, budgeting, and performance management across international offices. Led teams ranging from 2 to 15 professionals, demonstrating scalable leadership capabilities.

Education & Certificates

Certified ChatGPT Expert

Global Tech Council
Mar 2025

Certified Prompt Engineer™

Global Tech Council
Mar 2025

Certified Blockchain Consultant

Institute of Blockchain, Singapore
May 2021

Registered Management Consultant

Institue Management Consultant of Singapore
Jun 2018

Advanced Certificate in Training & Assessment (ACTA)

Singapore Workforce Development Agency
Jun 2012

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