About
I help businesses turn AI curiosity into measurable business results. With 20+ years across technology, talent, and transformation, including enablement roles at Atlassian, Amazon, and Zendesk, I now focus on helping small and mid sized businesses adopt AI in ways that are practical, safe, and confidence-building.
Through Plainlight, the consultancy I co-founded, we deliver AI training, readiness reviews, and workflow automation to companies looking to cut admin, streamline processes, and free up staff capacity. My sessions are plain spoken and hands on: whether it is a 90-minute workshop or a longer adoption program, we enable skills results that teams can use immediately.
I have seen the impact of this first hand, helping leaders reclaim hours each week, reducing process bottlenecks, and giving teams the confidence to work smarter with the tools they already have. My key passion is helping teams use AI, to focus on work that matters most.
Let us explore how we can help your teams gain time, confidence, and competitive edge.
Key Skills
Experience
AI Advisor - Training and Enablement | Plainlight
Mar 2025 - Present
Translating AI into plain English so small teams can automate workflows, boost productivity and upskill without heavy tech speak We offer hands-on workshops, automation roadmaps, and team training that translate emerging tools into everyday wins.
Whether you’re a solo operator looking to streamline admin or a growing team exploring smarter workflows, we’re here to make AI practical, not overwhelming.
I co-founded Plainlight to bridge the gap between hype and real-world value. With a combined 35+ years in tech, consulting, and enablement to deliver clear, ethical, and action-focused support.
Consultant | Freelance
Dec 2024 - Feb 2025
I bridge human insight with AI to streamline career platforms and boost candidate success. Recent projects include advising ed-tech firms on product and CX design, helping map coaching workflows, engagement journeys, and AI-driven content.
For individual job seekers I craft AI-powered resources, building custom GPT prompts for interview prep, company research, and LinkedIn / résumé optimisation, alongside bite-sized course modules.
I also design end-to-end automations with ChatGPT and job-application tracking, content generation, and outreach—cutting prep time and lifting conversion rates.
Analytics & Automation Specialist – Talent Team | Atlassian
May 2022 - Dec 2024
I served as a subject-matter expert in automation and analytics for the APAC Engineering recruitment team at Atlassian. I led AI training for 50+ recruiters, built custom tools to speed up sourcing, and helped teams adopt large language models in practical, everyday workflows.
My projects included a candidate cross-check tool that cut manual work by 30%, recruiting dashboards that saved over 100 hours per year, and prompt-driven hiring trackers that reduced admin by 15 hours a month.
Working closely with sourcers and TA leaders, I championed smarter systems for reporting, feedback, and hiring velocity—bridging data, AI, and human workflows to deliver real-world efficiency gains.
CRM and Analytics Specialist - Talent Acquisition | Amazon Web Services
Nov 2018 - May 2022
I acted as the CRM and data integrity lead for Atlassian’s ANZ recruitment team, driving improvements in how hiring data was captured, used, and shared. I ran training for 50+ recruiters, overhauled key hiring workflows, and owned weekly reporting that shaped decision-making at senior levels.
One pilot alone reduced time-to-screen by 35% and scaled across ANZ. I also helped embed sustainable sourcing habits, led diversity-focused initiatives that generated 800+ leads, and supported inclusive hiring through tooling and enablement.
This role blended systems thinking with hands-on education—bringing people, process, and data together to deliver measurable results.
Talent Acquisition Business Partner | IRESS
Jul 2016 - Nov 2018
Melbourne, Australia Subject-matter expert in process optimization and inclusive hiring with the Talent Acquisition team at IRESS
Senior Recruiter | Zendesk
Feb 2015 - Jul 2016
Melbourne First Senior Recruiter & Process Optimisation Lead within the APAC region at Zendesk Scaled Melbourne engineering org from 40 to 130 staff in 18 months by designing and documenting end-to-end hiring workflows.
EMEA Engineering Sourcing Consultant | Google
Sep 2013 - Jul 2014
Subject-matter expert in passive sourcing and candidate engagement for EMEA Engineering at Google
Recruiting and Consulting | Various
Sep 2005 - Sep 2013
Various roles in recruitment and coaching for agencies and technology providers.
Education & Certificates
Post Graduate Diploma, Psychology
Swinburne University of Technology
Jan 2026
Bachelors in Business Information Systems
University of East Anglia
Jun 2005
Schedule a Session
Free Consultation
15 min
Free
A quick, no-pressure conversation to understand your goal and obstacles. You will have at least 1 - 2 recommendations on how to move forward with AI.
Coaching Session - 1on1
60 min
$132.25 per session
One on one coaching, to help you save hours every week with AI. Typically aimed as business owners and those wanting to leverage AI for success.
AI Team Training -> Quick Start
90 min
$793.49 per session
Cut admin and reclaim your teams week using AI tools. Interactive session covering AI fundamentals and practical, hands old guidance.
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