Singapore It is my honor to have LinkedIn Sales Solution Account Managers as my clients. Together let's bring Sales Navigator to all of APAC.

Greater China Advisor and Consultant to global companies on sales process and methodology.

Singapore Design and develop onboarding and everboarding programs for all customer- facing roles in Asia to increase sales revenue, expand deal size and increase sales velocity. Amazon Web Services (AWS)

Singapore • Internal: Conducting sales training, joint customer visit and 1-on-1 sales coaching for all customer-facing roles including Account Managers and Tech Consultants: Solution Architect, Technical Managers and Professional Services. • External: Conducting soft skills to strategic enterprise customers including Creative Thinking, Problem Solving, Storytelling, Presentation Skills, etc. • Spearheaded and championed the program “CXO Trusted Advisor” to raise C-suite engagement capabilities for Tech Consultants across APJ. The program was subsequently roll out globally: NAMER and EMEA. 6-8 months after tech consultants have completed the training and certification, there was a 15% increase in new pipeline opportunities and 20% increase in customers’

Singapore Sales Enablement for Worldwide Public Sector's customer facing roles. • Curated and facilitated AWS Customer Obsessed Selling (onboarding program) for APJ new hires to learn how to work backwards from customers' strategic goals using a proven framework - Value Map. • Created and facilitated CheckRide Workshop (CRW) to prepare new hires for their field-ready final assessment at the end of their 90-day onboarding. CRW is packed with seller-customer roleplays and a robust structure to provide critical feedback for their improvements. • Curated and facilitated Social Selling Workshop to enable participants to perform Social listening and Social Advocate using their LinkedIn Profile Page and Sales Navigator. • Created and administered Field Readiness Analysis (FRA) with a framework to discover business needs, performance needs, learning needs and learner needs from Sales Managers. • Created and delivered CXO Trusted Advisor Program part 1 for public sector Solution Architects, Customer Solutions Managers and Professional Service teams to become their trusted advisors.

Abbott

Singapore • Instructional Designer and Commercial Trainer for new product launch in US, LAC and EMEA. • In charge of full training and enablement strategies and activities in APAC, CN and JP to sell enabling softwares/ RPA, helping laboratories achieve high efficiency, quality and accuracy. • Train, coach, assess and review all professional service Sales staff on product and commercial selling competencies including lab data input; data analysis and storytelling; lab workflow optimisation; business intelligence; etc. • Spearhead design and development of training content using gamification

Duo tower • Adopting Kirkpatrick’s Model, partner country GM to analyse and enhance sales performance. • Responsible for working with countries and regions to lead, shape and build Sales Force Effectiveness capabilities and standards. • Develop and implement customer segmentation based selling framework. • Develop and conduct train-the-coach on coaching capabilities and processes of sales leaders to raise standards in business consultation and competitive selling skills. • Drive continuous improvement through management of data, creating business sustainability across the organization. • Implement SFE performance dashboards for ongoing monitoring and course correction.

• Conduct talks, keynote speeches, self-development workshops for Teachers, Operation Staff and Parents of various government schools • Adopt Feynman Technique Model to simplify complex behavioural concepts • Use Facilitation Model to share successful parenting tips with participants

Singapore • Coached and mentored Korea and India Sales Trainers to perform in their roles. • Strategic Enablement planning and decision making for APAC. • Developed and executed full suite of Enablement activities, travelling extensively (70%) to champion coaching and competency assessment for sales reps in China, Taiwan, Hong Kong, Korea and Japan. • Performed Training & Process Needs Analysis and OJT Coaching in Korea and India. • Conducted Train-the-Trainer for China, Korea, India and Japan. • Spearheaded Insight Selling facilitation and coaching for all customer-facing staff in APAC. • Developed and executed training modules: - Consultative Selling and Negotiation Skills - Insight Selling (based on Challenger Sale methodology) - Business & Sales Planning

Singapore • Receive Extraordinary Performance Employee Award • Manage all field enablement activities in GC, SEA, India and Korea • Conduct Field Enablement Needs Analysis • Plan and develop enablement solution across APAC • Provide field support, training and coaching via face-to-face and WebEx for all customer-facing staff • Facilitate Market Unit Quarterly Business Review using Design Thinking methodology • Facilitate Challenger Selling Model in GC and SEA • Coach Hiring Managers on Competency Based Interview (CBI) • Equip all staff on Sales Presentation skills and personality analysis tool by adopting Lumina Spark Psychometric Tool • Operate SurveyMonkey and PollEverywhere

Singapore • Supported over 20,000 companies training business skills such as Project Management, Presentation, Assertiveness, Business Writing, Conflict Management, etc

• Conducted Market Units' Performance Needs Analysis and analyse reports for VP-HR • Served and supported over 200 sales staff and 400 over backend staff in APAC with classroom and eLearning trainings and needs analysis • Revamped Sales Planning tools and Sales Execution Materials and deliver in-house training to all customer-facing staff • Proficient in Skillsoft Learning Management System

Upper Jurong Road • Led a team of 8 non-uniform staff in a military camp. • Managed full projects of courseware developments and technical operation for instructors and cadets training • Conducted Training Needs Analysis and Instructional Designing for all coursewares prior to their full development • Proficient in Articulate Storyline and Gametize

Singapore Build and manage an alternative school by: -recruiting teachers and education officers -building of school curriculum -in charge of disciplinary matters MindMax Training International

Singapore • Performed and analyzed various tests, assessments and revamp of existing programs • New program research and development • Recruited, trained, assessed and appraised new/existing trainers for promotion and advancement • In charge of monthly training schedules for all clients • Customized curriculum and monitored progress for clients during training • Conducted workshops at churches and schools to over 1,000 parents and

Singapore • Involved in overseeing creative advertising campaigns, brochures and website contents for company • Trained and coached Sales staff to conduct presentation to new clients and personalized consultation with existing clients • Owned both B2C and B2B business pipelines • Sourced and expanded business into 4 local branches

Composing songs for artiste’s cafe performers.

Singapore Armed Forces • Last Rank held: Full Lieutenant • Primary Role: Insertion Forward Observer, Artillery, supporting Guard Unit • Secondary Role: Training Instructor, Basic Military Training