About
Daphne is a certified professional coach with nearly 500 hours of coaching experience, specializing in career planning, effective communication, and leadership development. She supports individuals in navigating career transitions, setting goals, and enhancing their professional presence, with a focus on building confidence and clarity.
With over 10 years of professional experience across banking, finance, technology, start-ups, and education, Daphne brings a strong understanding of diverse workplace cultures and the challenges professionals face at different career stages.
In her coaching and facilitation work, Daphne creates a structured and supportive environment that enables participants to reflect, develop practical strategies, and take actionable steps toward their career objectives. She has delivered workshops and trainings across the APAC region on topics such as career direction, team communication, and emotional resilience.
Daphne is trained as a Co-Active Coach, a DDDLP Learning Designer, a Global Career Development Facilitator (GCDF), an ACLP trainer, and an Insights Discovery Facilitator. Daphne supports individuals in navigating career transitions, setting goals, and enhancing their professional presence, with a focus on building confidence and clarity.
Key Skills
Experience
ICF Certified Coach | International Coaching Federation
Jan 2020 - Present
► Coaching
I am an Associate Certified Coach accredited by the International Coach Federation (ICF), and I have a special interest in helping individuals achieve Life Fulfilment, Personal Development, and Wellness. As a coach, I empower individuals to connect with their true internal feelings and inclinations, and cultivate a deep sense of authenticity, fulfilment, clarity in their life purpose.
My clients often express feeling supported, motivated and ready to make changes in their lives. Witnessing their positive transformations has been my greatest motivation. To date, I've had the privilege of working with hundreds of clients from diverse background, each with unique challenges and aspirations. This rich experience has further honed my coaching skills and deepened my understanding of the human experience. I am inspired to continue to make a difference in people’s life, one person at a time.
Training & Development Specialist, APAC | TikTok
Sep 2021 - Aug 2023
► Training Programme Management
Designed learning experiences for 200+ employees across the APAC region. Managed the end-to-end process of program management, curriculum design(learner interviews, role-play design, training content design etc), vendor onboarding and communication
► Training Delivery
Delivered soft skills programmes and onboarding training sessions for new joiners, moderated office hours and cross-functional training sessions, as well as Leadership Development training programmes for new/ existing managers. Familiar with different delivery modes - virtual, F2F in-person, hybrid. Conducted in-person training workshops at Australia, Korea and Singapore offices. Co-designed and presented training materials in the New York office
► Coaching
1:1 employee coaching - motivation, confidence
Insights Discovery (Licensed Client Practitioner)
Training Content:
1. Insights - Personal awareness and self development
2. Insights - Team building and team culture (psychological safety)
3. Leadership Development - training & coaching
4. Sales effectiveness - discovering needs, objection handling & closing
5. Communication - Public Speaking
6. Storytelling and Data Storytelling
7. Developing an Executive Persona
► Global training taskforce
Partnered with EMEA (Europe) and NA (North America) for global projects.
Designed and delivered training for leadership development, sales skills, soft skills
Program Director - Training & Coaching | BestTop Consulting
Oct 2019 - Sep 2021
BestTop Consulting is a training start-up company which provides coaching, technical and soft-skills training to support young professionals in their career development.
► Programme Development: Designed training programmes using Adult Learning pedagogy and interactive learning tools. Pioneered the launch of new training programmes from scratch, and oversaw the end-to-end process of designing to delivery of programmes.
► Training Delivery: Delivered training for clients in Singapore, Hongkong and China, covering topics on Career Tips, Professional Branding, Design Thinking, Positive Psychology, Soft Skills. Facilitated workshops for postgraduate students at NTU and HKU.
► Coaching: Certified ICF Coach and Global Career Development Facilitator (GCDF). Guided candidates in landing interviews and job offers at MNCs and start-ups. Specialisation: career transition, career goal clarity, career fulfilment.
Priority Banker | Standard Chartered Bank
Sep 2018 - Oct 2019
Wealth management advisory for Priority Banking Clients - unit trusts, fixed income, structured & equity-linked investments, treasury and bancassurance solutions. Dutifully upheld sales compliance guidelines and ensured adherence to client fair dealing frameworks, fulfilling 100% record under MAS Scorecard (BSC).
Graduate Associate | DBS Bank
Sep 2014 - Jun 2017
Graduate Associate in a 3-year Management Programme
Rotated across 4 business functions in 3 years: Marketing Manager, Project Manager (Employee Engagement), Relationship Manager (Sales Advisory), Assistant Service Manager (Service Excellence)
Education & Certificates
Co-active Coach
Co-active Training Institute
Sep 2025
Advanced Certificate in Learning and Performance (ACLP/ACTA)
Institute for Adult Learning Singapore
Dec 2022
Diploma in Design and Development of Learning for Performance (DDDLP / DACE)
Institute for Adult Learning Singapore
Jun 2022
Insights Discovery Client Practitioner
Insights
Mar 2022
Counselling
Singapore University of Social Science
Jan 2022
Global Career Development Facilitator (GCDF)
Center For Credentialing & Education
May 2021
Associate Certified Coach
International Coaching Federation
Jan 2020
BA of Arts (honours), Chinese linguistics major, Business minor. Full Scholarship
Nanyang Technological University
Aug 2014
Schedule a Session
Discovery Chat
30 min
Free
Explore your goals and challenges and find out if we are a good fit for a coaching partnership
Anxiety Coaching
60 min
$696.32 for 6 sessions
Manage anxiety by providing practical, goal-oriented strategies to develop coping mechanisms & improve mental well-being in a non-therapeutic space
Career Coaching
60 min
$696.32 for 6 sessions
I support professionals in navigating career transitions & leadership growth by helping them gain clarity and build confidence
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