Abu Dhabi Emirate, United Arab Emirates Fall2024 FYE (First Year Experience)100 Instructor - Designed 5 FYE100 courses - Teached FYE100 as PIR Instructor - Scored high(4.3 & above) in Instructor evaluation of “Students Course Evaluation” for that semester Professional Development Coach - Delivered 4 FYE networking events - Delivered 7 EDAAD sessions in collaboration with ZU career department - Designed and delivered a Personal Branding workshop. - Presentation skills for CACE Students - Participated in designing and delivering Emotional Intelligence and public speaking workshop - Done 1:1 coaching for more than 60 students. - Participated in organizing several events like new students orientation, student resources fair, mental health day, and ZU Mentors connect - A mental health gatekeeper - Participated in ZU stories podcast and other media projects

Abu Dhabi Emirate, United Arab Emirates As part of Amity University- Professional Education Team, I'm Coaching mid-level employees and leaders on getting clarity about their current career situation, overcoming their career challenges, and creating their IDP for the short-term and long term goals

Abu Dhabi Emirate, United Arab Emirates coached over 30 Emirati employees to have a specific career plan for the short, mid, and long term. Employees that belong to: - EDGE Group - Mashreq Bank - CITCO - Al Dar Properties

Abu Dhabi, United Arab Emirates Played a major role in setting up UAE's first Job Placement Center in Abu Abu Dhabi through: - Training career coaches & the senior manager on the JPC working system - Training Career Coaches on how to handle job seekers' cases - Training and Coaching job seekers on different phases of finding a job. - Reviewed and audited the Arabic version of the JPC manual.

Abu Dhabi, United Arab Emirates HCA Program - Training talented local Emiratis on interpersonal skills - Analyzing training needs

United Arab Emirates - Analyzed learners' needs on behalf of CERT-HCT against Abu Dhabi's Early Childhood Authority objectives - Helped CERT-HCT to formulate the monthly L&D calendar of the project - Delivered the course - Provided 1 on 1 and group coaching for the learners - Provided inputs to content development - Participated in course effectiveness evaluation

• Instructor & Curriculum Developer for MBA & BBA Subjects. o HR Management o Leadership 360 o Negotiation Skills

Abu Dhabi, Abu Dhabi, United Arab Emirates Coached and Trained over 240 senior leaders at UAE's Ministry of Interior on being effective “Professional Coaches”

Abu Dhabi, Abu Dhabi, United Arab Emirates - Evaluate learners needs against HR and BA Programs - Training and Assessing Business Administration Diploma and HR diploma on various vocational skills. - Curriculum Developer for subjects related to B.A and HR Diplomas

Abu Dhabi, United Arab Emirates - Delivering CHRP Certificate course( CERTIFIED HUMAN RESOURCES PROFESSIONAL) - Developed “Modern office management and secretarial skills” course and delivering it since July 2018. - Delivering IBS (International Business Skills) diploma since May 2018

Abu Dhabi, United Arab Emirates - Used a variety of TNA methods to ensure identification and analysis of ADNOCs Managers learning needs - Worked with ADNOC's Senior Learning & Development team in collaboration with CERT-HCT to identify current business objectives and areas of focus that will require further learning & development interventions. - Formulated the project's learning & development calendars of learning programs - Developed part of learning/courses development (leadership & management, Retail, customer service) - Helped in building LMS courses platforms - Participate in program evaluation

Abu Dhabi - Did TNA for our local learners to evaluate and design their learning journey - Worked with our retail partners to analyse development needs to design the learning programs accordingly - Collaborated with department chair to plan the learning calendar - Developed (with CDU) and delivered more than 15 units based on NQA (National Qualifications Authority) documents to 33 learners over 4 levels (presentations, class activities, projects, exams…etc.). - Assessed and coached 12 students In Carrefour and Spar on all NQA related units through on-job coaching, weekly visits, evaluation, regular formative feedback, summative feedback. - Prepared and implemented a “performance improvement plan” for 2 struggling learners and managed to get them on track on the job and on the learning programs. - Prepared and implemented “individual development plans” for 2 learners with good potentials for a management role. - Coached and assessed 9 learners from people of determination (Zaid Higher Organization) alongside more than 20 regular learners as part of “Yes To Work” program from ACTVET through 3 phases (Dec 2018, Apr 2019, July 2019).

Abu Dhabi, United Arab Emirates

Abu Dhabi - Developed and delivered an induction program for 24 staff new joiners. - Conduced (training need analysis) for 9 sales staff and 2 cashiers to find gaps and improve it. - Prepared and performed a “performance improvement plan” for 3 underperforming sales consultants - Prepared and implemented an “individual development plan” for 2 staff with good potential so one can be showroom supervisor and the other one to be in charge of the curtains section. - Conducted appraisals every 6 months for sales and cahier staff. - Planned the Training Calendar of 2014 & 2015 in coordination with relevant stakeholders - Formulated the training budget with the owner and the GM Chalhoub Group Shop Manager

Abu Dhabi • One of early adapters of NVQ/QCF Level 3 Assessor program at Chalhoub Retail Academy in 2010. • Coached and assessed my Team members at Tanagra Abu Dhabi Mall and Tanagra Marina Mall on NVQ/QCF Qualifications until they acquired their level 2 QCF qualifications. • Delivered the “52 Weeks” and “Seven Moments of Truth” Trainings on a weekly basis for Tanagra Abu Dhabi Mall, Tanagra Marina Mall, Swarovski Bawabt Al Sharq, and Swarovski Galleria Mall covering all aspects of customer service, stock management, health & safety, visual merchandising, and many other topics. • Developed with the Area Manager an effective Induction and initial training programs for SWAROVSKI’s new sales consultants in Abu Dhabi. • Delivered Chalhoub/Swarovski induction and Initial Training programs to all Sales executives and 3 supervisors in Swarovski’s 4 branches in Abu Dhabi. • Assessed and coached my Swarovski staff members on QCF qualifications in Swarovski Bawabt Al Sharq Mall and Galleria Mall until they acquired their level 2 QCF qualifications. • Evaluated my Staff members on a monthly basis about quality & quantity of

Abu Dhabi

Abu Dhabi