Freight Coordinator

Category:

Role Overview

The Freight Coordinator plays a crucial role in managing the logistics and transportation of goods within the organization. This role is responsible for coordinating shipments, ensuring timely delivery, and optimizing freight costs. By collaborating with various departments, suppliers, and carriers, the Freight Coordinator ensures that the supply chain operates smoothly and efficiently. The position is integral to the overall efficiency of the logistics team and helps maintain the organization's commitment to customer satisfaction and operational excellence.

Roles & Responsibilities

•Logistics Coordination
Ensure efficient coordination of shipments by organizing schedules, tracking shipments, and communicating timelines with carriers and clients to meet delivery deadlines.
•Carrier Management
Establish and maintain relationships with freight companies, negotiate rates, and review service agreements to optimize shipping costs and service quality.
•Shipment Documentation
Prepare and ensure accuracy of shipping documentation such as bills of lading, customs declarations, and invoices, complying with regulatory requirements and company policies.
•Tracking and Reporting
Monitor shipment progress and provide regular updates to clients and management. Analyze delivery data to identify trends and initiate improvements in shipping processes.
•Problem Resolution
Address and resolve any issues related to shipments, such as delays or damages, by coordinating with all parties involved and implementing contingency plans swiftly.
•Customer Service
Act as a point of contact for customer inquiries regarding shipment status and logistics, providing prompt and accurate information to maintain high customer satisfaction.
•Cost Analysis
Assist in analyzing shipping costs and explore cost-saving opportunities by evaluating current routes, shipping methods, and rate structures for improved profitability.

Typical Required Skills and Qualifications

•2+ years of experience in logistics or freight coordination.
•Strong understanding of supply chain management and freight regulations.
•Experience with inventory management software and Microsoft Office Suite.
•Excellent communication and negotiation skills.

Trends & Outlook

Emerging Trends

•
Automation and AI in logistics are expected to transform traditional freight coordination tasks, with investments in technology projected to rise by 12% annually. Reskilling opportunities in digital logistics tools will become increasingly critical.

In-Demand Skills

•
Freight Coordinators need strong organizational skills and proficiency in logistics software like SAP and Oracle Transportation Management; 70% of job postings list these skills as essential.

Industry Expansion

•
The logistics and transportation industry is projected to grow by 4% annually through 2030, reflecting changes in global trade and e-commerce. As a result, entry-level positions for Freight Coordinators are expected to increase by 5% yearly.

Overview

•
Demand for Freight Coordinators is increasing due to global supply chain expansions. Approximately 10,000 positions were listed in major logistics hubs like Los Angeles, Chicago, and Houston in the last year.

Salary Insights

•
Freight Coordinators earn between $40,000 and $55,000 annually in the United States, with higher salaries seen in coastal regions due to larger shipping operations.