Rating
4
Self Paced
In Person
In this training course, participants will explore the essentials of coordinating and managing group travel effectively. Learn to handle logistics, budget considerations, communication techniques, and conflict resolution strategies. The training will cover key topics such as itinerary planning, vendor collaborations, and ensuring a seamless experience for all participants. By the end of the course, attendees will possess the skills necessary to create memorable and well-organized group travel experiences, regardless of destination or purpose.
This comprehensive training delves into the multifaceted aspects of group travel coordination and management, equipping participants with practical skills and knowledge. We'll begin with the foundations of group travel, discussing the various types of group travel scenarios, from corporate retreats to social gatherings and educational trips. Understanding the specific needs of different groups is crucial for successful planning. Participants will learn effective itinerary planning techniques, emphasizing the importance of balancing activities, downtime, and meal arrangements to cater to diverse interests. We'll also cover budgeting strategies, including cost estimation, fundraising options, and the importance of contingency funds. Communication is a vital component of group travel, and this training will provide best practices for facilitating clear and consistent communication among all stakeholders. We'll explore tools and software that assist in itinerary sharing, updates, and participant feedback collection. Additionally, participants will be trained on conflict resolution strategies to address potential issues within the group, ensuring a harmonious travel experience. Vendor management will also be a key focus. Attendees will learn how to negotiate with hotels, transportation companies, and activity providers, ensuring they receive the best value and service quality. Special attention will be given to accommodating participants with unique needs, ensuring inclusivity and consideration for all travelers. The course includes case studies and role-playing scenarios that highlight common challenges and successful solutions in group travel management.
Mid Level Manager
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No prior knowledge of the subject is required
Examples of leadership experiences would be helpful to draw on
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Expert-led courses designed by industry leading professionals
Flexible formats: online, in-person, and blended options.
Covers a wide range of industries and skills.
Customizable programs to meet your company’s specific needs.
Interactive experiences designed to boost retention.
Scalability to accommodate teams of any size
Upon successful completion, you will receive the nationally recognized SIT30222 Certificate III in Travel and Tourism qualification. This certification allows for specializations in Group Travel Coordination and Management, alongside other options within the tourism industry, preparing you for effective roles in travel planning and customer service.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
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