Rating
4
Self Paced
Online
This training program is designed to equip participants with foundational skills essential for thriving in the food service industry. Covering a wide array of topics, including food safety, customer service, teamwork, and efficient kitchen operations, this training offers a comprehensive overview for those looking to start or advance their careers in food service. Through interactive sessions and practical demonstrations, participants will gain hands-on experience that is vital for success in a fast-paced dining environment.
The Food Service Worker Skills Training program focuses on developing the necessary competencies required in various food service roles, from servers and baristas to kitchen staff and catering professionals. The training addresses critical areas such as food safety regulations, proper handling and storage techniques, and maintaining hygiene standards in food preparation. Participants will learn effective communication skills to engage positively with customers, ensuring a friendly and efficient dining experience. Workshops will provide hands-on learning on meal presentation, taking orders accurately, and managing customer feedback gracefully. Additionally, the program emphasizes the importance of teamwork, highlighting strategies for collaborating with colleagues in high-pressure situations. Practical scenarios will be simulated to help participants practice conflict resolution and stress management techniques in a restaurant setting. With a blend of theoretical knowledge and practical skills, participants will emerge with confidence and readiness to thrive in their food service careers. By the end of this training, attendees will not only understand the standards of food service excellence but will also possess the practical skills and attitude required to succeed in this dynamic and rewarding field.
Mid Level Manager
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No prior knowledge of the subject is required
Examples of leadership experiences would be helpful to draw on
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Expert-led courses designed by industry leading professionals
Flexible formats: online, in-person, and blended options.
Covers a wide range of industries and skills.
Customizable programs to meet your company’s specific needs.
Interactive experiences designed to boost retention.
Scalability to accommodate teams of any size
Upon successful completion, you will receive the nationally recognized SIT20416 Certificate II in Kitchen Operations qualification. This qualification provides the foundational skills required to work in various kitchen environments, and may also include specializations in areas such as food safety or café operations.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
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