Rating
4
Self Paced
Online
This training is designed for managers seeking to enhance their communication and influencing skills in the workplace. Participants will learn effective strategies to articulate their ideas clearly, engage team members, and foster an environment of open dialogue. The course covers essential topics such as active listening, persuasive communication, and conflict resolution. By the end of the training, managers will be equipped with the tools to build stronger relationships, inspire their teams, and drive better overall performance through effective communication.
In today’s fast-paced business environment, effective communication is not just an advantage; it’s a necessity for managerial success. This training will delve into the various facets of communication and influence, tailored specifically for those in management roles. We will begin by examining the fundamentals of clear communication, focusing on verbal and non-verbal cues, and understanding how these can impact team dynamics. Active listening will be emphasized, teaching managers how to create a two-way communication street that fosters trust and cooperation. We will explore persuasive communication techniques, looking at how language can be leveraged to motivate and inspire teams. Participants will engage in practical exercises to refine their ability to present ideas convincingly and to adapt their communication style to different audiences. Additionally, we'll cover strategies for effective feedback—both giving and receiving—which is crucial for personal and team growth. Conflict resolution will also be a key component of the training. We'll discuss methods for addressing disagreements constructively, ensuring that conflicts serve as opportunities for improvement rather than setbacks. Managers will learn how to mediate discussions, facilitate problem-solving, and maintain a positive work atmosphere. Ultimately, this training aims to empower managers with the skills to boost team morale and productivity. By enhancing their communication and influencing capabilities, managers will not only improve their own performance but also contribute to a more engaged and effective workforce. Join us to transform your managerial communication from good to exceptional.
Mid Level Manager
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No prior knowledge of the subject is required
Examples of leadership experiences would be helpful to draw on
Some of the materials you may wish to print
Expert-led courses designed by industry leading professionals
Flexible formats: online, in-person, and blended options.
Covers a wide range of industries and skills.
Customizable programs to meet your company’s specific needs.
Interactive experiences designed to boost retention.
Scalability to accommodate teams of any size
Upon successful completion, you will receive the nationally recognized BSB40420 Certificate IV in Leadership and Management qualification. This qualification provides essential skills in communication and influence, enabling you to effectively lead and manage teams in a variety of business contexts.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
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